LegalCX is part of the insight6 family which focusses on optimising and leverage the customer experience of law firms to help earn them more fees by keeping converting and keeping more clients more of the time!


The series brings together some of the best client experience experts in the UK for a full and packed agenda focused on providing law firms with the why, what and how of delivering an exceptional client experience (CX).

Each webinar has a slightly different agenda to reflect the core issues relevant at the time of the event.

Who are the conferences for?

The conferences are for all regional law firms and focus on the practical challenges, opportunities and issues facing regional law firms. Solutions will be provided, including real examples and case studies.

This conferences are of value specifically for people in the following roles in law firms:

  • Marketers

  • Managing partners

  • Lawyers

  • HR

  • Operations

  • Finance

  • All people tasked with client journey / experience


What will you get from attending?

In addition to helping you understand what clients want and how you can deliver a great experience every time, this event will provide you with the know-how, skills and confidence to put in place a winning client experience programme in your regional law firm.

What will you leave with?

At the end of the series, not only will you be armed with a wealth of information, you will also leave with:

  • A specific action plan tailored to your firm (you will complete this throughout the series, with input from our speakers and experts). The action plan will include:

    • Steps you can quickly and easily take with little or no cost to improve your client journey; and

    • Specific Longer-term initiatives you can plan to define and implement.

  • A full pack of all the presentations, research and slides shared throughout the series.

  • A choice of a specific package of support that you will select at the end of the series.

  • CPD points. Due to the high-quality conference agenda and expert speakers, the series has been CPD certified. All attendees will receive a CPD certificate following the events.

If you have any questions about the event, please get in touch via the contact form below.

Contact Us

  • Twitter - White Circle
  • LinkedIn - White Circle

Thank you for getting in touch